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Provider Portals

Virginia Premier Provider Portals

Virginia Premier is dedicated to providing you with great service. Our secure provider portals are available 24 hours a day to assist you with accessing data quickly and easily. These portals are free of charge for all our participating Virginia Premier providers.

PayerTransactions

Virginia Premier is dedicated to providing you with great service. Our secure provider portal, Payer Transactions, is available 24 hours a day to assist you with accessing information quickly and easily. This portal is free of charge to all our providers doing business with Virginia Premier.

Payer Transactions is a safe and secure tool that gives providers quick and easy access to:

  • Verify Member Eligibility
  • Electronic PCP Panel – Now Available
  • Check Claim Status and View Details
  • Create and Submit CMS 1500 claims directly to Virginia Premier through a Claims Entry function

Every user in your office who wants to access PayerTransactions will need to create an account. If you participate with both of Virginia Premier’s lines of business, you only need to sign up once in order to view and submit transactions for Virginia Premier and CompleteCare.

You will need to provide a few details about yourself and your group. If you would like access to Claims Status and Claims Entry, then please be prepared to provide a Claim #, Service Date and the Total Billed Charges when creating your account. If you bill for services utilizing a Group NPI or API, then please identify that NPI or API when signing up. Otherwise, provide the NPI or API for one provider associated with your Tax ID.

If you have questions or need help, please contact our Provider Services department at vphpnetdev@vapremier.com or by calling 1-800-727-7536.

Login

Sign into PayerTransactions here.

New Users

Register for a new account? Click here and follow the link for ‘Don’t have an account?’.

Need Help?

Please call Virginia Premier’s Provider Support for help with PayerTransactions at 800-727-7536 option 6.

VA Premier's Provider Portal (new)

VA Premier’s Provider Portal, is a safe and secure tool that gives providers quick and easy access to:

  • Submit DME, Home Care, Therapy and Outpatient Authorizations
  • Inpatient Authorizations coming soon

One user in your office can obtain an account by registering. That user will be the Office Administrator and can grant access for other users in the office who need access. If you participate with more than one of Virginia Premier’s lines of business, you only need to sign up once in order to view and submit transactions for each line of business.

Sign into VA Premier’s Provider Portal

By logging in to this portal, I affirm that I have read, understand and agree to abide by the following terms and conditions:

I certify I am a health care provider, an employee of a health care provider, a business associate of a health care provider, or an employee of a business associate, and the purpose of my access to any VAPremier System is related to the provision or payment of health care services.

With respect to all information viewed or obtained from this site, I agree to comply with all applicable federal and state laws regarding the confidentiality and integrity of health and medical records. This includes full compliance with the Health Insurance Portability and Accountability Act of 1996 (‘HIPAA’), the HITECH Act, and the Virginia Health Records Privacy Act, and applicable regulations to these laws.

I agree to keep confidential all information related to VAPremier System business, including, but not limited to, quality and risk management activities as well as other confidential or personal information concerning the medical, personal, or business affairs of VAPremier System and its members.

I agree to notify VAPremier System immediately in the event that my network access has been compromised in any way and in the event of unauthorized use or disclosure of any information obtained from the VAPremier System network.

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New Users

Need to register for a new account? Click here.

In order to register for an account, if you would like access to all group NPIs/APIs under a single Tax ID, please enter your Tax ID only. If you would like access to a specific group NPI/API instead, please enter it in the field provided. For expedited registration, please provide a Claim number and the Total Billed Charges on the claim when creating your account. You will receive an email within 3-5 business days with your username and temporary password.

Need Help?

Please call Technical Support for help with VA Premier’s Provider Portal at 1-877-814-9909 or email connect@healthtrio.com.

ePanel Portal

Virginia Premier’s e-Panel functionality have been moved to the PayerTransactions portal.

To create a PayerTransactions account or if you currently have an account and need to log-in, Please navigate to the PayerTransactions tab or click here.

Are you a participating PCP and would like to view or print your monthly panel report anytime? Virginia Premier’s e-Panel Portal provides PCP offices the ability to access their monthly panel reports electronically through a secure web portal 24/7.

Note: If you have bookmarked the original e-Panel link, please remember to update the address to the the new url(address).

Need Help?

If you need help with e-Panel, you may call Virginia Premier’s Provider Services department at 800-727-7536 for assistance.