Service Area & Enrollment
Virginia Premier CompleteCare (Medicare-Medicaid Plan) services five regions in the Commonwealth Coordinated Care program. The areas and counties are shaded in the following map:
Central Virginia
| Amelia | Emporia | King George | Prince George |
| Brunswick | Franklin City | King William | Richmond City |
| Caroline | Fredericksburg | Lancaster | Richmond County |
| Charles City | Goochland | Lunenburg | Southampton |
| Chesterfield | Greensville | Middlesex | Spotsylvania |
| Colonial Heights | Hanover | New Kent | Stafford |
| Cumberland | Henrico | Nottoway | Surry |
| Dinwiddie | Hopewell | Petersburg | Sussex |
| Essex | King and Queen | Powhatan |
Tidewater
| Chesapeake | Isle of Wight | Norfolk | Suffolk |
| Gloucester | Mathews | Poquoson | Virginia Beach |
| Hampton | Newport News | Portsmouth |
Northern Virginia
| Culpeper |
Roanoke
| Alleghany | Buena Vista | Giles | Roanoke City |
| Bath | Craig | Highland | Roanoke County |
| Bedford City | Covington | Lexington | Rockbridge |
| Bedford County | Floyd | Patrick | Salem |
| Botetourt | Franklin County | Pulaski |
Western / Charlottesville
| Albemarle | Charlottesville | Louisa | Orange |
| Augusta | Fluvanna | Madison | Waynesboro |
| Buckingham | Greene | Nelson |
Only people who live in our service area can get Virginia Premier CompleteCare.
If you move outside of our service area, you cannot stay in this plan.
If you have questions about enrollment, eligibility or other Commonwealth Coordinated Care plans, you can also contact Virginia’s Enrollment Broker. Call the Commonwealth Coordinated Care Help Line at 1-855-889-5243 (TDD 1-800-817-6608). Call Monday through Friday, 8:30 a.m. – 6:00 p.m. Or visit www.virginiaccc.com.
Have Questions? Let’s talk.
Call us at 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.
Additional Information
Virginia Premier CompleteCare is a health plan that contracts with both Medicare and the Virginia Department of Medical Assistance Services to provide benefits of both programs to enrollees.
You can get this information for free in other languages. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice). The call is free.
You can ask for this information in other formats, such as Braille or large print. Call 1-855-338-6467, 8:00 a.m. to 8:00 p.m., Monday through Friday. For TTY/TDD services, please call 1-800-828-1120 (Text), 1-800-828-1140 (Voice).